Privacy Policy

Effective Date: May 20, 2026

le·balme™ ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

Who we are

le·balme™ is operated by GHC Ventures LLC ("the Company"), with a business address in New York, NY. You can reach us at hello@lebalme.com.

Information we collect

When you visit lebalme.com or place an order, we collect:

  • Information you provide: name, shipping address, billing address, email, phone number, payment information (processed by our payment provider Shopify Payments — we do not store full card numbers), and any messages you send us.
  • Information automatically collected: browser type, IP address, device information, pages visited, time on site, referral source. We use Shopify's standard analytics and cookies for site functionality.
  • Information from third parties: if you sign in or shop via TikTok Shop or another connected platform, we receive your order and shipping details from that platform.

How we use information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service messages
  • Send marketing emails (you can unsubscribe any time)
  • Improve our site, products, and customer experience
  • Comply with legal obligations and prevent fraud

Sharing

We do not sell your personal information. We share it only with:

  • Service providers who help us run the business: Shopify (e-commerce platform), Shopify Payments (payments), our shipping carriers (USPS, UPS, FedEx), our email platform (Shopify Email or successor), Pirate Ship (shipping labels), TikTok Shop (if you order via TikTok), Google Analytics or similar (analytics)
  • Authorities when required by law
  • Successors if we sell or merge the business — we'd notify you first

Your rights

You can:

  • Request a copy of your data
  • Request correction or deletion of your data
  • Opt out of marketing emails (every email has an unsubscribe link)
  • Disable cookies in your browser

For California residents: under the CCPA, you have additional rights including the right to know, the right to delete, and the right to non-discrimination. To exercise these rights, email hello@lebalme.com.

For EU/UK residents: under GDPR/UK GDPR, you have the rights of access, rectification, erasure, restriction, portability, and objection. Contact hello@lebalme.com.

Cookies

We use cookies to operate the site, remember your cart, analyze site performance, and personalize content. You can disable cookies in your browser settings, but some site features may not work.

Security

We use industry-standard measures to protect your data (Shopify's encrypted infrastructure, secure payment processing, HTTPS). No system is 100% secure, but we work to keep your data safe.

Children

We do not knowingly collect data from anyone under 13. If you believe a child has submitted information, email hello@lebalme.com and we'll delete it.

Changes

We may update this Privacy Policy. The "Effective Date" at the top will change when we do. Material changes will be communicated by email or a notice on the site.

Contact

Questions or requests? Email hello@lebalme.com.